about the firm
Healthcare Strategy,
Grounded in Reality
Insight Healthcare Advisors is an operator-led management consulting firm focused on Medicaid strategy and operations, private equity healthcare advisory, and AI-enabled operations. Our team has spent careers inside the organizations we now advise, grounded in the realities of care delivery and health plan operations.
the firm
We help healthcare organizations navigate their most consequential decisions: entering new markets, transitioning to value-based care, modernizing operations with AI, and preparing for transactions. Our advisors have operated inside health plans, provider groups, and digital health companies, so we bring pattern recognition that pure-play consultancies can't.
Headquartered at 650 California Street, San Francisco. Remote-first global team.
who we work with
- Private equity firms & portfolio companies
- Health systems & provider organizations
- Managed care plans & payers
- Community-based organizations & nonprofits
- Digital health companies
our team
Founder & Principal
Richard Mancuso
Richard founded the firm to bring an operator's perspective to healthcare consulting. His career spans technology pilots at Augmedix, strategy and patient experience at DaVita Medical Group through the Optum acquisition, and leading Insight Research Group. He is a guest lecturer at UC Berkeley School of Public Health and graduated with honors in Philosophy and Economics from Claremont McKenna College.
Previously: Augmedix · DaVita/Optum · Insight Research Group
LinkedIn
senior advisors
Senior Advisor
Naveed Ahmad
Naveed has deep expertise growing healthcare organizations through value-based care. He has negotiated over $1.5B in global risk contracts and transitioned 100K+ lives from fee-for-service to value at organizations including Optum, DaVita, and several VC-backed startups. He began his consulting career at Bain & Company and studied math and physics at UC Berkeley.
Previously: Optum · DaVita · Bain & Company
Senior Advisor
Scott Coffin
Scott is a retired CEO of managed care health plans with 28 years in Medicare and Medicaid finance. He led Alameda Alliance for Health from state conservatorship to $1.7B in annual revenue and $230M+ in reserves, earning quality recognitions along the way.
Previously: Alameda Alliance for Health
team
Senior Consultant
Santiago Romero
Santiago brings 7 years of strategy consulting from Bain & Company in Latin America, with deep expertise in M&A, go-to-market strategy, and PE due diligence. At IHA, he focuses on the US healthcare market.
Clinical Consultant
Ying Lau
Ying is a clinician and strategy consultant with over 8 years in life sciences and healthcare. Her expertise spans business transformation, go-to-market strategy, and pricing.
Implementation Consultant
Jordyn Seri
Jordyn is a healthcare implementation consultant with experience across front-line care navigation, clinical operations, and Medicaid program coordination. At IHA, she supports active Medi-Cal client engagements across workflow analysis, platform implementation, and project management.
Consultant
Stanley Lai
Stanley has 6 years of consulting experience in corporate strategy and digital transformation. He focuses on value-based care reform and healthcare private equity engagements in the US market.
Analyst & Policy Researcher
Liam O'Mahony Hernandez
Liam is a data and policy analyst with 5 years of experience across media, technology, and healthcare. His research informs IHA's market analysis and regulatory work.
Executive Assistant
Mae Sotrina
Mae brings over 15 years of experience in customer support, team management, and healthcare account administration. She keeps the team organized and running smoothly.
our values
Start With Why
Every engagement begins with understanding the deeper purpose behind the work. Strategy without purpose is just a plan.
Continuous Learning
Healthcare evolves constantly. We stay ahead through relentless curiosity, reading, researching, and engaging with the latest thinking.
Authenticity
We say what we mean and mean what we say. Honest counsel, even when it's hard to hear, is the foundation of trust.
Kindness
Healthcare is human work. We bring warmth and respect to every interaction, with clients, colleagues, and the communities we serve.
Impact & Equity
We measure success not just by business outcomes, but by whether we're advancing health equity and creating lasting positive change.
